Questions, answered.

Vessero is an AI campaign studio. You build the videos, ads and content for a campaign on one canvas: a brief feeds cards for scripts, key frames, clips, voiceover and music, each run on the model you pick, with its price shown before anything runs. A finish card then sets captions, kinetic type and an end card on the cut.

Brands and online shops, agencies, app and software marketers, and creators: anyone who needs a steady supply of ad and social video without a production crew for every piece.

No. It is free to explore: you can browse templates, open their previews and build your board without paying anything. You pay when you press Run, from a plan’s monthly credits or a credit pack.

Press Start a campaign, then describe what you are promoting in the brief box on Home and pick a goal, or open a template that fits. Sign-in is with Google, and continuing creates your account, so there is nothing else to set up.

Every run has a price in credits, shown on the card or the form before you press it. An image is 10 credits. A voiceover is 30 credits per 1,000 characters. Music is 30 credits a generation. A video clip depends on the model, its length and its resolution: an 8-second Veo 3 Fast clip at 720p is 50 credits. You are never charged more than the price shown.

The credits go back to your balance automatically, usually within minutes. A run that finished but was not what you wanted has used the compute, so it is not refunded; press Run again for another take.

Plan credits carry over for one month: at each renewal, up to a month’s worth of what you did not use stays, and the new month’s credits are added. Credits from a pack never expire, and plan credits are always spent first.

Yes, any time, from Settings. Cancelling stops the next renewal; your plan runs to the end of the period you have paid for.

If Vessero is not for you, write to support@vessero.com within 7 days of your first payment and we will refund it in full, as long as you have used less than 20% of the credits it bought. After that, payments are not refunded, and you can cancel whenever you like.

Team and Agency plans add shared workspaces, seats and credits pooled across everyone, and Agency adds a workspace per client. Both are coming soon and cannot be bought yet. Write to enterprise@vessero.com to hear when they open.

Prices are in US dollars and do not include tax where tax applies.

A ready-made board: titled stages, a note explaining each one, and cards already wired together, every generator arriving with a finished sample. Opening one is free, and nothing is charged until you press Run on a card.

20 video models, including Veo 3, Seedance, Kling and Gemini Omni, and 11 image models, including Nano Banana, GPT Image 2 and FLUX 2. Each card picks its own model, and the price follows the model you pick.

Yes. Share a board and the people you invite work on it with you live: you see each other’s cursors and changes as they happen. Team plans, with seats and credits pooled across the team, are coming.

You do. We claim no ownership of your prompts, uploads or finished videos, and the licence you give us covers only running the service. AI output may not be unique to you, and copyright in AI-generated work is unsettled in many countries; the Terms set this out in full.

No. We do not use your content to train our own models. To generate anything, the relevant prompt or file is sent to the provider behind the model you chose, and the Privacy Policy names every one of them.

Not unless we say so. The people in our examples are AI-generated. Cast puts AI presenters into your own campaigns, and every one is labelled as AI: “AI actor” in the product, or “AI likeness” when made from a real person’s photo with their permission, and a finished ad with a presenter in it carries an “AI-generated” label.

Your boards are private to your account until you share one. Uploads are stored encrypted and served through signed links that expire, so a link that leaks stops working. We never sell your data and never publish your work.

Yes. Lutti became Vessero in September 2026. Your account and your boards are where you left them, and signing in with the same Google account brings you back to them.

Email support@vessero.com, or use the contact page. If you are signed in, a support ticket keeps the whole conversation in one place.