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88 articles on credits, runs, plans and every studio, written by the team that runs them. If yours isn’t here, a person answers.
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- Billing and refundsChange, upgrade or downgrade your planIn Plan and billing, press Move up on a bigger plan. Its price is charged now, its credits arrive now, and your credits stay. A smaller plan, picked with Switch to, starts at your…
- Plans and creditsPlans compared: Starter, Plus, Pro and UltraThe four plans differ in price and credits a month. Plus and up add every Pro theme and more for your page; Pro and Ultra add priority, batch automation and more communities.…
- Plans and creditsBuy credits without a planAdd credits in any amount from Top up, Plan and billing or Pricing, and pay in Stripe's checkout. Without a plan you can buy them 3 times in any 30 days, and they last 60 days; on…
- Billing and refundsCancel your plan or delete your accountCancel from Plan and billing: your plan runs to the end of the period you paid for, then its credits end while bought credits stay. Deleting your account locks it at once and…
- Plans and creditsHow credits workRuns cost credits, priced on the button before you press it. Plan credits arrive every month and carry over for one month; credits you buy last 60 days, and don't expire while you…
- Billing and refundsRefunds for a plan or a credit purchase…ask within 7 days of it and have used less than 20% of the credits it bought. Other payments aren't refundable, except where the law where you live says otherwise. A failed run…
- Billing and refundsA payment failedWhen a plan's renewal fails, Plan and billing says Payment failed and the bell tells you. Update your card from Plan and billing and Stripe tries again; the credits you have keep…
- Plans and creditsThe Black Friday bonusUntil the end of Cyber Monday, 30 November 2026, every credit top-up comes with 50% more credits, and so does the first month of your first plan. The bonus is shown before you pay…
- Billing and refundsBusiness: teams, seats and invoices…and agencies: a shared workspace with the seats you need, credits pooled across the team, client folders and review links, billed by invoice. The seats, credits and price are…
- Billing and refundsDisputing a payment with your bankIf a payment to us is disputed with your bank, the unspent credits it bought are held and purchases pause until the bank decides. A plan whose payment is disputed stops renewing.…
- Billing and refundsFind your receipts and invoicesPlan and billing lists your latest payments under Receipts. Every invoice, for a plan or for credits, is on Stripe's billing page, opened from Cards, invoices and cancelling.…
- Communities, Creator Store and earningYour page and portfolio…and your handle is one link for your Instagram, TikTok or X bio, with your links, social icons, work, products, courses and community as blocks in the order you choose, in a theme…
- Communities, Creator Store and earningJoin or start a community…with courses, a feed, chat and members, free to join or paid. Join from its About page. Hosting comes with a plan, and Vessero's fee on members' payments falls the higher your…
- Creative DirectorSkills: teach the Creative Director how you work…the Creative Director follows, such as your voice or a way of working, in Markdown. Eight come with every account, among them Directing workflow, followed in every conversation…
- AI appsConnect ChatGPT…Vessero on the web, for Business, Enterprise and Edu, or in the ChatGPT desktop app on every plan, Plus and Free too. Add Vessero as a custom MCP server, sign in to Vessero and…
- Account and privacyEmails we send, and how to stop them…you did, such as activation links, ticket replies and your plan starting; those can't be switched off. Product news comes only if you turn it on in Settings, at most a couple a…
- AI appsWhat an AI app can do in your accountA connected app sees what you see: your credits, the studios, models and voices open to you, your products, cast, boards and Library. Allowed to make things, it runs the studios at…
- Getting startedWhat Vessero makes, and where to start…motion with AI models, one piece at a time in its studios or together on a Creative Board. Looking around is free; you pay in credits when you run something. Vessero is a studio…
- Plans and creditsCredits from a referral or a credit link…up through it and makes a first payment, you each get credits, which last like credits you buy. A credit link our team shares gives a new account credits when its email address is…
- Plans and creditsStarter credits for new accountsA new account gets starter credits once, when its email address is confirmed, so you can try things before you pay. They last a set number of days, are spent before any credits you…
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